2004 GREAT WOMEN OF GAMING
Proven leader

Sheila Morago

Executive Director
Arizona Indian Gaming Association

 

Something good is happening In Arizona—and the fact that the Arizona Indian Gaming Association is run entirely by women is only part of the story. "We now have an all-female roster of tribal officers for AIGA and there are currently seven women who are leaders of their tribes," says Sheila Morago. "That's not counting the many vice chairs and council members who are women. So women are definitely making inroads here!"

Morago herself is integral to the other part of that story. Raised on the Gila River Indian Community, she credits her parents as the most influential people in her life, and subsequently her career. "They always encouraged me and my brothers and sister to be and do whatever we wanted to be," says Morago. "I was also fortunate to have a great role model in my aunt, who I was extremely close to. She was the CEO of the hospital at Gila River. Strong women run in my family!"

Morago's impressive career is a reflection of that strength, hard work and also, as she says, "being in the right place at the right time." She was the first marketing director for the Gila River Indian Casino, restructuring and developing the new marketing department and opening several gaming facilities. That job, which also involved overseeing personnel and employee procedures, allowed Morago to create visibility—which she has continually turned into opportunity. When Jacob Coin, who most recently was the executive director of CNIGA, left the AIGA to head the National Indian Gaming Association, he asked Morago to come along as Director of Public Relations. "Then, when the 17 Arizona tribes took Proposition 202 to the voters, they asked me to return to Arizona to be the tribal liaison for this important ballot initiative," she says. Morago was vital to the success of Prop 202, coordinating all efforts between the campaign office and the 17-Tribe coalition; she also designed and managed the campaign's successful outreach effort in Arizona Indian Country. Again, visibility and hard work paid off: tribal leaders hired her to succeed David LaSarte as executive director of the AIGA. "I don't think that I could have planned this career progression," says Morago, "but (I) have been delighted to be able to leverage each opportunity."

During her varied career, Morago says she has found the gaming industry in general to be very receptive and responsive. "Of course there are always personalities that must be accounted for," she says. "Some men are not enlightened enough to be open to working with smart women. In those cases, it can be a tough work environment. It is a fact of life that some men hear or listen to men better than they do to women. Sometimes, when faced with this situation, it helps to have a male 'cohort' who can back up your statements. Hopefully, we will need less of this kind of help in the future as more women assume their places at the industry table."

Making that future happen depends upon women themselves, Morago says, and she is clear about how to develop herself for success. "In general I've found that women need to be professional, smart and assertive," she says. "We also need to be willing to listen well. One talent we need to cultivate is to learn how to state our opinions as effectively as possible, and not be afraid to restate our positions if we are not being heard," she continues. "One advantage is that since there are fewer of us, we women are more memorable. Which can work to our advantage when we are knowledgeable, professional and willing to take on leadership roles."

Morago also offers some thoughts that put a different light on the male-female dynamic in business. "If anything, I think it's harder to succeed and prosper in a female dominated industry," she says, "since non-American Indian women, as a rule, unfortunately are less nurturing to other women. Hopefully, this will change as we see more and more women in top positions in all industries."

From Morago's vantage point, this hope is certain to become a reality. "Remember that Indian gaming is still a relatively young industry by corporate industry standards," she says. "As more American Indian women executives and tribal leaders emerge, I believe we will see more women assuming leadership positions in the industry. It is Indian Country's most important growth industry so of course it will attract more rising female stars. Already we seeing this happen in Arizona, where we have some excellent women execs being mentored for top casino positions."

Morago only mentions her own attributes in passing, but she is clearly smart, open and experienced. Still, each day she approaches her job as if it was a new challenge. "As a female currently working in this field, I believe that women need to do our homework thoroughly to succeed," she says. "I'm fortunate that my experience has made me fairly visible so there is an assumption that I know the business. However, I make it a rule to come to the table well-prepared, because I want to make sure that I'm representing the tribal leaders to the best of my ability."